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  • 看来Namecheap果然是垃圾。(news域名)

    下午发现昨天Clooudflare给我发了封邮件,

    bohne.news 的名称服务器不再指向 Cloudflare
    您好,
    bohne.news 的名称服务器不再指向 Cloudflare。它们现在指向:
    dns102.registrar-servers.com
    dns101.registrar-servers.com
    [not set]
    [not set]
    [not set]
    此更改意味着 bohne.news 不再使用 Cloudflare,因此不会再享受 Cloudflare 的安全和性能服务带来的优势。您的 DNS 记录将在 7 天内从 Cloudflare 的系统中彻底删除。

    正常账号正常购买也会被封?看了论坛这么多相关帖子的我不信邪,登录Namecheap开始联系客服,然后得到了以下的回复:

    I appreciate your patience. As I checked, the bohne.news domain was blocked due to the use of a promo code. In order to unblock bohne.news domain, you need to pay full price for .news domain $30.16 ($29.98 + $0.18)
    The FREEDOM24 promo code could be used if you already had a domain similar to the one you registered. Also, our system started to notice abuse of this coupon, as this coupon was used by those who did not have domains in their account or registered more than one domain using this promo code. Also, the rules of this promo code were described in the emails that customers received.
    I understand your feelings, and I am sorry to hear that you are facing such an issue. However, this coupon was introduced for customers who already have domains on their account and want to purchase a similar one. Unfortunately, it is extremely difficult to enter the coupon control into the system, as it does not recognize the number of domains in an account.
    In this case, to my regret, we cannot unlock the domain without full payment.

    这里借用OpenAI的总结:
    以下是关于您与 Namecheap 就域名 bohne.news 所经历问题的总结:

    1. 域名状态被封锁
      您发现域名状态为 AlertBlocked,并收到提示要求联系 Namecheap 客服。随后,Cloudflare 也发来通知,说明您的域名名称服务器已更改。
    2. 客服回复原因
      Namecheap 客服解释,您的域名被封锁的原因是您在购买时使用了 FREEDOM24 促销代码,而此代码仅适用于已有类似域名的账户。由于系统检测到该促销代码被滥用(例如账户没有类似域名或重复注册多个域名),您的域名被标记并封锁。
    3. 要求支付全额解锁
      Namecheap 表示,解锁域名的唯一方式是支付 .news 域名的全额价格,约 30.16 美元
    4. 您的质疑
      您表达了对促销代码规则不明确和系统审核机制不足的不满,认为这是您首次使用 Namecheap 服务且仅注册了一个域名,促销代码的限制信息没有在购买时清楚说明。
    5. 客服最终态度
      客服回应称,他们对问题感到遗憾,但因系统无法严格控制促销代码的使用规则,解锁域名仍需支付全额费用。他们强调促销代码的使用条款已在推广邮件中说明。
    6. 您的决定
      对此处理结果,您感到非常失望,并明确表示将停止使用 Namecheap 服务,同时向您的朋友和同事分享这一不愉快的经历。

    结论
    此次事件的主要问题在于促销代码规则的不明确和审核机制的缺失。虽然 Namecheap 提供了解释,但他们并未有效解决您的问题,这导致了对服务体验的极大不满。

    至此,算是水了一篇文章,最后看来Namecheap果然是垃圾。